Maintenance
Update repair ticket
Updates an existing repair ticket: only what you fill in changes. If you pass lines, they replace all the ticket's lines.
At a glance
Link to this section: At a glance| Property | Value |
|---|---|
| Domain | purchases |
| Group in the editor | Maintenance › Repair tickets |
| Runs as | The owner of the workflow, with their permissions |
| Permission | Edit access to Purchases. Administrators always pass; a module outside the plan blocks everyone. |
| Add-on | Maintenance |
| Destructive | Yes: the public MCP catalogue marks it as destructive |
| Also available in | REST API, MCP (filmo_repair_tickets_update) |
Inputs
ticketIdstringRequired
Repair ticket
statusenum<string>
Available options: draft, sent, partially_converted, fully_invoiced, closed
contactIdstring
Customer
orderIdstring
Source order
projectIdstring
Project
datestring
Ticket date
notesstring
linesobject[]
**Ticket lines.** Full replacement of the ticket lines. Omit to keep them unchanged.
Show child attributesHide child attributes
lines.idstring
Existing line (ID)
Limits: advanced
lines.descriptionstring
Description
lines.diagnosisstring
Limits: advanced
lines.entityTypeenum<string>
What is being repaired
Available options: item, space, kit, custom
lines.entityIdstring
Item to repair
lines.incidentIdstring
Source incident
Limits: advanced
lines.estimatedCostnumber
Estimated internal cost
Limits: advanced
lines.actualCostnumber
Actual internal cost
Limits: advanced
lines.quantitynumber
Units
lines.unitPricenumber
Price to the customer (per unit)
Outputs
repairTicketIdstring
urlstring
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