Maintenance
Create repair ticket
Creates a draft repair ticket, with one or more lines. It does not send it to the customer. Without a date, it takes today's.
At a glance
Link to this section: At a glance| Property | Value |
|---|---|
| Domain | purchases |
| Group in the editor | Maintenance › Repair tickets |
| Runs as | The owner of the workflow, with their permissions |
| Permission | Edit access to Purchases. Administrators always pass; a module outside the plan blocks everyone. |
| Add-on | Maintenance |
| Destructive | No: the public MCP catalogue does not mark it as destructive |
| Also available in | REST API, MCP (filmo_repair_tickets_create) |
Inputs
linesobject[]Required
**Ticket lines.** Repair lines — at least one required.
Show child attributesHide child attributes
lines.descriptionstringRequired
Description
lines.diagnosisstring
Limits: advanced
lines.entityTypeenum<string>
What is being repaired
Available options: item, space, kit, custom
lines.entityIdstring
Item to repair
lines.incidentIdstring
Source incident
Limits: advanced
lines.estimatedCostnumber
Estimated internal cost
Limits: advanced
lines.quantitynumber
Units
lines.unitPricenumber
Price to the customer (per unit)
contactIdstring
Customer
orderIdstring
Source order
datestring
Ticket date
notesstring
Outputs
repairTicketIdstring
numberstring
statusstring
urlstring
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