Alerts and monitoring
Notify of incidents still unresolved after 24 hours
Waits 24 hours and checks the current status in Filmo. Notifies the workshop on Slack only if the incident is still open, on hold or in repair. Completed or written-off ones do not generate a notice.
At a glance
Link to this section: At a glance| Property | Value |
|---|---|
| Category | Alerts and monitoring |
| Starts with | Incident created |
| Integrations used | Slack |
| Steps | 6 |
The template builds these steps; open each one to see how it is configured.
| # | Step | Description | Branch |
|---|---|---|---|
| 1 | Wait | Wait one day | |
| 2 | Find incident | Check the incident's current status | |
| 3 | Switch | Only if it is still open, on hold or in repair | |
| 4 | Post a message | Escalate to the workshop | › branch 1 |
| 5 | Post a message | Escalate to the workshop | › branch 2 |
| 6 | Post a message | Escalate to the workshop | › branch 3 |
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