Incidents

Open an incident

Records broken, lost or damaged material.

Tool

filmo_incidents_create

Writeincidents:write

incidents:write
120/min
May need an add-on

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "filmo_incidents_create",
    "arguments": {
      "title": "Example",
      "type": "damage",
      "scope": "item"
    }
  }
}

{
  "structuredContent": {
    "data": {
      "id": "id_8f2a1c",
      "identifier": "<identifier>",
      "title": "Example",
      "description": "<description>",
      "type": "<type>",
      "scope": "item",
      "status": "<status>",
      "priority": "<priority>",
      "severity": "<severity>",
      "blocksAvailability": true,
      "affectedQuantity": 1,
      "itemId": "item_8f2a1c",
      "serializedItemId": "seri_8f2a1c",
      "spaceId": "spac_8f2a1c",
      "vehicleId": "vehi_8f2a1c",
      "orderId": "orde_8f2a1c",
      "projectId": "proj_8f2a1c",
      "dueDate": "2026-09-01T08:00:00Z",
      "commentCount": 1,
      "createdAt": "2026-09-01T08:00:00Z",
      "updatedAt": "2026-09-01T08:00:00Z"
    },
    "meta": {
      "idempotencyKey": "<the key you sent, or the one the server generated>",
      "rateLimit": {
        "limit": 120,
        "remaining": 119,
        "reset": 42
      }
    }
  }
}

generated from the schema

With blocksAvailability: true the material leaves the available pool while the incident remains open; if the item is tracked by quantity and you do not indicate a specific physical unit, affectedQuantity becomes required. The repair cost is NOT part of the public contract. Returns the created incident.

Arguments

titlestringRequired

Short title, the one shown in lists and cards.

Limits: min length 1

typestringRequired

Nature of the incident.

Available options: damage, loss, malfunction, cosmetic, theft, custom

scopestringRequired

What the incident affects.

Available options: item, serializedItem, space, kit, vehicle, custom

statusstring

Initial status. Defaults to "draft".

Available options: draft, open, waiting, repairing, complete, lost

prioritystring

Priority. Defaults to "none".

Available options: urgent, high, medium, low, none

severitystring

Severity. Defaults to "low".

Available options: low, high

descriptionstring

Description of what happened.

blocksAvailabilityboolean

true removes the material from the available pool while the incident is open.

affectedQuantityinteger

Affected units. Required when blocking bulk stock.

Limits: max 10000, > 0

itemIdstring

Affected item.

serializedItemIdstring

Specific physical unit affected.

variantIdstring

Affected item variant.

spaceIdstring

Affected space.

vehicleIdstring

Affected vehicle.

orderIdstring

Order in which it was detected.

projectIdstring

Associated project.

contactIdsstring[]

Involved contacts (supplier, insurer, client) so they can see it.

assigneeStaffIdsstring[]

Staff assigned to resolve it.

subscriberIdsstring[]

Deprecated: accepted for compatibility and ignored. Incidents no longer keep a subscriber list.

labelsstring[]

Free-form labels of the incident.

imagesstring[]

URLs of photos of the damage.

dueDatestring<date-time>

Target resolution date, in ISO 8601 with offset.

reminderEnabledboolean

Enables the internal reminder.

reminderDatestring<date-time>

Reminder date, in ISO 8601 with offset.

parentIncidentIdstring

Incident of which this one is a child.

idempotencyKeystring

Idempotency key chosen by the client (a UUID is recommended). Repeating the same key with the same arguments within 24 h returns the stored response without executing again; with different arguments it responds 422. It is the safe way to retry after a network failure.

Limits: min length 1, max length 255

ifMatchstring

Optimistic locking: the meta.etag you got from the detail read of this resource (or "*"). If the resource changed since, the call fails with 412 precondition_failed before writing anything; read it again and retry. Omit it to write unconditionally.

Limits: min length 1

Result

On success the result carries structuredContent with data and meta. These are the attributes of data.

Show the attributes of data

idstring

Unique incident identifier.

identifierstring

Human-readable incident number.

titlestring

Short title of the incident.

descriptionstring | null

Description; null if it has none.

typestring

Nature: damage, loss, malfunction, cosmetic, theft or custom.

scopestring

What it affects: item, serializedItem, space, kit, vehicle or custom.

Available options: item, serializedItem, space, kit, vehicle, custom

statusstring

Lifecycle status: draft, open, waiting, repairing, complete or lost.

prioritystring

Priority: urgent, high, medium, low or none.

severitystring

Declared severity.

blocksAvailabilityboolean

true when the incident removes the material from the available pool.

affectedQuantityinteger | null

Affected units in bulk stock; null when not applicable.

itemIdstring | null

Affected item; null if not applicable.

serializedItemIdstring | null

Affected physical unit; null if not applicable.

spaceIdstring | null

Affected space; null if not applicable.

vehicleIdstring | null

Affected vehicle; null if not applicable.

orderIdstring | null

Order in which it was detected; null if not applicable.

projectIdstring | null

Associated project; null if not applicable.

dueDatestring<date-time> | null

Target resolution date in ISO 8601 UTC; null if it has none.

commentCountinteger

Comments the incident has.

createdAtstring<date-time>

Creation date in ISO 8601 UTC.

updatedAtstring<date-time>

Last modification date in ISO 8601 UTC.

An error is a result with isError: true and the problem in content[0].text; there is no structuredContent. See Errors.

Sample prompts

Open an incident: the matte box of this camera came back with a cracked filter holder.

The same operation by REST

This tool runs POST /api/v1/incidents.

Incidents
Open an incident
Records broken, lost or damaged material.
Guides
Safe writes
An assistant that can write can also write the wrong thing. Decide which tools need a person, retry without duplicating, and know what a write sets in motion.
Guides
Errors
A tool error is a result with isError: true and the problem in the first text block. Branch on its code.

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Result

Arguments

Result

Sample prompts

The same operation by REST

Related pages

Open an incident

Safe writes

Errors