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Repair tickets

List repair tickets

Returns the repair tickets of the account, cursor-paginated: what broke, on which order it came back broken and what the customer is quoted to fix it.

GET
/api/v1/repair-tickets

Request examples

curl https://app.filmo.io/api/v1/repair-tickets \
  --header "Authorization: Bearer $FILMO_API_KEY"
{
  "data": [
    {
      "id": "repair_ticket_9f3a2b",
      "number": "2026-0001",
      "date": "2026-09-01T08:00:00.000Z",
      "status": "draft",
      "orderId": "order_9f3a2b",
      "orderNumber": "2026-0001",
      "contactId": "contact_9f3a2b",
      "contactName": "Example contact name",
      "subTotal": "120.00",
      "taxTotal": "120.00",
      "total": "120.00",
      "totalLines": 1,
      "notes": "Example text.",
      "createdAt": "2026-09-01T08:00:00.000Z",
      "updatedAt": "2026-09-01T08:00:00.000Z"
    }
  ],
  "pagination": {
    "nextCursor": "eyJvIjoyMH0",
    "hasMore": true,
    "total": 1
  }
}

Generated from the schema

Amounts are sale amounts to the customer; the repair cost is not published.

Authorizations

Bearer API key with the scope below. repair-tickets:read

Query parameters

limitintegerdefault:50

Page size (1-500). Defaults to 50.

Limits: min 1, max 500

cursorstring

Opaque cursor of the page to return. Pass the value of pagination.nextCursor from the previous response; treat it as opaque.

Limits: max length 200

createdOnstring

The creation date of the resource falls on this date. A bare day (YYYY-MM-DD, read in the business timezone) or an ISO 8601 instant with offset.

Limits: pattern ^\d{4}-\d{2}-\d{2}(T\d{2}:\d{2}:\d{2}(\.\d+)?(Z|[+-]\d{2}(:?\d{2})?))?$

createdAfterstring

The creation date of the resource is after this date. A bare day (YYYY-MM-DD, read in the business timezone) or an ISO 8601 instant with offset.

Limits: pattern ^\d{4}-\d{2}-\d{2}(T\d{2}:\d{2}:\d{2}(\.\d+)?(Z|[+-]\d{2}(:?\d{2})?))?$

createdBeforestring

The creation date of the resource is before this date. A bare day (YYYY-MM-DD, read in the business timezone) or an ISO 8601 instant with offset.

Limits: pattern ^\d{4}-\d{2}-\d{2}(T\d{2}:\d{2}:\d{2}(\.\d+)?(Z|[+-]\d{2}(:?\d{2})?))?$

createdFromstring

The creation date of the resource is on or after this date. A bare day (YYYY-MM-DD, read in the business timezone) or an ISO 8601 instant with offset.

Limits: pattern ^\d{4}-\d{2}-\d{2}(T\d{2}:\d{2}:\d{2}(\.\d+)?(Z|[+-]\d{2}(:?\d{2})?))?$

createdTostring

The creation date of the resource is on or before this date. A bare day (YYYY-MM-DD, read in the business timezone) or an ISO 8601 instant with offset.

Limits: pattern ^\d{4}-\d{2}-\d{2}(T\d{2}:\d{2}:\d{2}(\.\d+)?(Z|[+-]\d{2}(:?\d{2})?))?$

updatedOnstring

The last update date of the resource falls on this date. A bare day (YYYY-MM-DD, read in the business timezone) or an ISO 8601 instant with offset.

Limits: pattern ^\d{4}-\d{2}-\d{2}(T\d{2}:\d{2}:\d{2}(\.\d+)?(Z|[+-]\d{2}(:?\d{2})?))?$

updatedAfterstring

The last update date of the resource is after this date. A bare day (YYYY-MM-DD, read in the business timezone) or an ISO 8601 instant with offset.

Limits: pattern ^\d{4}-\d{2}-\d{2}(T\d{2}:\d{2}:\d{2}(\.\d+)?(Z|[+-]\d{2}(:?\d{2})?))?$

updatedBeforestring

The last update date of the resource is before this date. A bare day (YYYY-MM-DD, read in the business timezone) or an ISO 8601 instant with offset.

Limits: pattern ^\d{4}-\d{2}-\d{2}(T\d{2}:\d{2}:\d{2}(\.\d+)?(Z|[+-]\d{2}(:?\d{2})?))?$

updatedFromstring

The last update date of the resource is on or after this date. A bare day (YYYY-MM-DD, read in the business timezone) or an ISO 8601 instant with offset.

Limits: pattern ^\d{4}-\d{2}-\d{2}(T\d{2}:\d{2}:\d{2}(\.\d+)?(Z|[+-]\d{2}(:?\d{2})?))?$

updatedTostring

The last update date of the resource is on or before this date. A bare day (YYYY-MM-DD, read in the business timezone) or an ISO 8601 instant with offset.

Limits: pattern ^\d{4}-\d{2}-\d{2}(T\d{2}:\d{2}:\d{2}(\.\d+)?(Z|[+-]\d{2}(:?\d{2})?))?$

qstring

Free-text search on the ticket number and the notes.

Limits: min length 1, max length 200

sortstring

Sort order: up to 3 comma-separated fields, each with a leading "-" for descending (e.g. "-updatedAt,name"). Sortable fields: createdAt, updatedAt, date, status, total. Defaults to "-createdAt". Ties are broken by id, so the order is stable across pages, and a cursor is bound to the sort it was issued with.

Limits: max length 200

statusstring

Filter by ticket status: draft, sent, partially_converted, fully_invoiced or closed.

Available options: draft, sent, partially_converted, fully_invoiced, closed

statusesstring[]

Filter by status, as a list: repeat the parameter or separate the values with commas. Accepts up to 50 values and returns whatever matches any of them.

Available options: draft, sent, partially_converted, fully_invoiced, closed

Limits: min 1 items, max 50 items

orderIdstring

Filter by identifier of the order the ticket comes from.

Limits: min length 1, max length 100

orderIdsstring[]

Filter by orderId, as a list: repeat the parameter or separate the values with commas. Accepts up to 50 values and returns whatever matches any of them.

Limits: min 1 items, max 50 items, each min length 1, each max length 100

contactIdstring

Filter by identifier of the client responsible for the repair.

Limits: min length 1, max length 100

contactIdsstring[]

Filter by contactId, as a list: repeat the parameter or separate the values with commas. Accepts up to 50 values and returns whatever matches any of them.

Limits: min 1 items, max 50 items, each min length 1, each max length 100

includeTotalbooleandefault:false

Set it to true to include pagination.total, the number of results that match the filters across all pages. Off by default.

Response

application/json

Successful response.

Response schema: RepairTicketDto

Envelope: RepairTicketList. meta.warnings is present only when the operation is deprecated.

Headers: X-Request-Id · RateLimit-Limit · RateLimit-Remaining · RateLimit-Reset

dataobject[]

Show child attributes
data.idstring

Unique ticket identifier.

data.numberstring

Ticket number, for example "RT-2026-0001".

data.datestring<date-time>

Issue date in ISO 8601 UTC.

data.statusstring

Status of the ticket in its lifecycle.

Available options: draft, sent, partially_converted, fully_invoiced, closed

data.orderIdstring | null

Identifier of the order it comes from; null if it was created standalone.

data.orderNumberstring | null

Number of the order it comes from; null if it was created standalone.

data.contactIdstring | null

Identifier of the responsible client; null if none has been assigned.

data.contactNamestring | null

Name of the responsible client; null if not resolved.

data.subTotalstring

Sum of the lines before taxes, as a decimal string "1234.50".

Limits: pattern ^-?\d+\.\d{2}$

data.taxTotalstring

Tax total, as a decimal string "1234.50".

Limits: pattern ^-?\d+\.\d{2}$

data.totalstring

Total including taxes, as a decimal string "1234.50".

Limits: pattern ^-?\d+\.\d{2}$

data.totalLinesinteger

Number of lines in the ticket.

data.notesstring | null

General remarks; null if it has none.

data.createdAtstring<date-time>

Creation date in ISO 8601 UTC.

data.updatedAtstring<date-time>

Last modification date in ISO 8601 UTC.

paginationobject

Opaque-cursor pagination metadata.

Show child attributes
pagination.nextCursorstring | null

Opaque cursor of the next page; null when there are no more results. Pass it as cursor in the next request.

pagination.hasMoreboolean

Whether more results exist beyond this page.

pagination.totalinteger

Number of results matching the filters across all pages. Present only when the request sets includeTotal=true.

Limits: min 0

metaobject

Additional information about the response.

Show child attributes
meta.warningsobject[]

Lifecycle warnings; present only when the operation is deprecated.

Show child attributes
meta.warnings.codestring

Stable warning code.

Available options: deprecated

meta.warnings.messagestring

For people: what is deprecated, until when, and what to use.

meta.warnings.sunsetstring

Day (YYYY-MM-DD) the operation stops being served.

meta.warnings.replacementstring | null

operationId of the operation to use instead, or null if there is none.

meta.warnings.linkstring

Where the deprecation is documented (the changelog).

Errors

StatusCodesMeaning
400validation_errorMalformed query or body. errors[] lists every offending field with its stable code.
402addon_requiredThe account plan does not include the add-on this operation needs; requiredAddon names it.

401, 403, 429, 500 can be returned by any operation. Errors

Deprecation

This operation is not deprecated. Deprecations are announced with a Deprecation header and a sunset date. Versioning policy

Related

Related pages

Link to this section: Related pages

  • Operations

    Repair ticket

    Repair ticket: what broke and what is quoted to fix it.

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