*Workflows › Reference › Templates › Orders and logistics*

# Notify of a cancelled order and review the released equipment

> Notifies the team of the cancellation, creates a task to review the equipment and asks Neo for a summary of availability for sales.

## At a glance

| Property | Value |
| --- | --- |
| Category | Orders and logistics |
| Starts with | Order cancelled |
| Integrations used | Slack |
| Steps | 5 |

## Steps

The template builds these steps; open each one to see how it is configured.

| # | Step | Description | Branch |
| --- | --- | --- | --- |
| 1 | Internal notification | Notify of the cancellation |  |
| 2 | Post a message | Notify sales |  |
| 3 | Create task | Open the release |  |
| 4 | Ask the AI | Ask Neo for the gap that is left free |  |
| 5 | Send email from Filmo | Send the gap to sales |  |

TEMPLATE `order-cancelled-release`

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Canonical URL: https://docs.filmo.io/workflows/reference/templates/order-cancelled-release  
Last updated: 2026-10-25