*Workflows › Reference › Events › Maintenance*

# Incident updated

> Starts a run when «Incident updated» happens in Filmo. The run receives the incident in `trigger_incident` and the details of the event in `trigger_event`.

## About this event

| Property | Value |
| --- | --- |
| Source | Filmo |
| Section of the editor | Maintenance › Incidents |
| Record | Incident |
| Variable | `trigger_incident` |

## Changes

An update event can start a run only when one of these fields changed: set it in «changedField».

| Field | Description |
| --- | --- |
| `assignee` | Assignees changed |
| `blocksAvailability` | Availability block changed |
| `dueDate` | Deadline changed |
| `estimatedCost` | Estimated cost changed |
| `order` | Order changed |
| `priority` | Priority changed |
| `severity` | Severity changed |
| `status` | Status changed |
| `title` | Title changed |

More in [Triggers](https://docs.filmo.io/workflows/triggers).

EVENT `filmo.incident.updated`

## Configuration

| Name | Type | Required | Description |
| --- | --- | --- | --- |
| `event` | string | Yes | The event this trigger waits for: `filmo.incident.updated`. |
| `filter` | condition | No | The trigger's gate: «only when…». A condition evaluated against the event and the record before the run is created; if it is not met, no run is created. If absent, there is no filter and the event passes. If present, it must be complete, with the variable chosen: saving a half-configured filter is rejected. |
| `changedField` | string | No | Only for update events («Only when … changes»): one of the fields the event declares as changeable. It passes only when that field changed. If absent, any update passes. For those events the editor offers this instead of the filter. |

## What the run receives

| Name | Type | Description |
| --- | --- | --- |
| `trigger_incident` | object | Incident |
| `trigger_incident.id` | string | Id |
| `trigger_incident.identifier` | string | Identifier |
| `trigger_incident.title` | string | Title |
| `trigger_incident.description` | string | Description |
| `trigger_incident.type` | string | Type |
| `trigger_incident.scope` | string | Scope |
| `trigger_incident.status` | string | Status |
| `trigger_incident.priority` | string | Priority |
| `trigger_incident.severity` | enum<string> | Severity `low`, `high`, `blocking` |
| `trigger_incident.blocksAvailability` | boolean | Blocks availability |
| `trigger_incident.orderId` | string | Order id |
| `trigger_incident.orderNumber` | string | Order number |
| `trigger_incident.projectId` | string | Project id |
| `trigger_incident.dueDate` | string | Due date |
| `trigger_incident.estimatedCost` | number | Estimated cost |
| `trigger_event` | object | The event. The same envelope arrives with every event. |
| `trigger_event.name` | string | Name |
| `trigger_event.entityType` | string | Entity type |
| `trigger_event.entityId` | string | Entity id |
| `trigger_event.entityName` | string | Entity name |
| `trigger_event.actionCode` | string | Action code |
| `trigger_event.origin` | enum<string> | Source `neo`, `workflow`, `api`, `mcp`, `integration` |
| `trigger_event.actor` | object | Author |
| `trigger_event.actor.kind` | string | Type |
| `trigger_event.actor.id` | string | Id |
| `trigger_event.actor.name` | string | Name |
| `trigger_event.changes` | object | Changes |
| `trigger_event.changes.title` | boolean | Title changed |
| `trigger_event.changes.status` | boolean | Status changed |
| `trigger_event.changes.priority` | boolean | Priority changed |
| `trigger_event.changes.severity` | boolean | Severity changed |
| `trigger_event.changes.blocksAvailability` | boolean | Availability block changed |
| `trigger_event.changes.dueDate` | boolean | Deadline changed |
| `trigger_event.changes.estimatedCost` | boolean | Estimated cost changed |
| `trigger_event.changes.assignee` | boolean | Assignees changed |
| `trigger_event.changes.order` | boolean | Order changed |

---

Canonical URL: https://docs.filmo.io/workflows/reference/events/filmo-incident-updated  
Last updated: 2026-10-25